Browser Support

Written by Super User on . Posted in Uncategorised

Welcome to our live stream candidate forum for our new CEO/Dean search!

We are committed to providing you with support to view this live stream event.  If you are experiencing problems with the feed, please select the link below for assistance with the browser that you are using to view the feed with:

Please Note:  You must have Adobe Flash loaded on your machine to view the live stream, you may download it here

For the live stream event, we strongly recommend using Internet Explorer or Google Chrome.


Internet Explorer may show the page with several areas of the live stream area not showing or missing graphics.  To fix this, you will need to add the ip address to your trusted sites.  Instructions on how to do this are in the Internet Explorer Known Issues area of this page.  Do not add as your trusted site as this will not fix the problem.  You must type in the address before you click on add in the trusted sites window of Internet Explorer.  If you are still experiencing problems, please call our helpdesk at (406) 771-4433 for more help.


You may also click here to only view the live stream portion of the forums without being embedded in a web page.


Firefox is not supported with this live stream as it will have issues with the current flash player and continually restart the live stream.


How to use the Live stream toolbar

Internet Explorer known issues:

Google Chrome known issues:

Mozilla Firefox known issues:

Apple Safari known issues:



Using the Live Streams toolbar:

1.  Pause and Play

2.  Volume Control - You will need to adjust both the volume here (recommeded to maximize the volume here) and on your PC.

3.  Go Live - This will take you to the most current part of the live event.

4.  Toggle size - this will toggle the size of the window - Not recommended

5.  Full Screen - This will make the video full screen - Please use Go Live (3) each time you toggle this feature.

back to top



Internet Explorer Known Issues:

If you have Internet Explorer and the video is not appearing, nor are any of the images (Represented as either empty boxes or Red X's), you can do the following to resolve the issue:

1.  With Internet Explorer already open and selected, press  ALT + X on your keyboard, or select Tools from the file menu.

2.  From the menu that appears, select Internet Options

3.  From the window that appears next, click the Security Tab

3.  From the Security Tab, click on Trusted Sites, and then click on the Sites button.

4.  In the window that pops up, replace any wesite in the box (most likely it will say by deleting what is there and typing (1)

5.  Uncheck the box at the bottom (2) and then click the Add button (3).

6. Close the window and then close out of all open dialog boxes until you are back at the Candidate Forums page.

7.  Press the F5 Key and refresh the webpage.  The graphics and live stream should now be correctly displayed.

Back to top


Google Chrome:

There are no known issues with using Google Chrome for this event.

Back to top


Mozilla Firefox:

Firefox is currently experiencing a playback loop issue where the live stream will reset itself every 3-4 seconds in the flash player.   We are currently investigating this issue, but our resolution for right now is to use either Internet Explorer or Google Chrome to view this event.

Back to top

Apple Safari:

Apple Safari is currently experiencing an issue similar to Internet Explorer where the video and graphics may not appear correctly.

To fix this issue you must open only the live streaming event first in Apple Safari.   You may then come back to the embedded video page (The Live Forum page) and everything will work properly.

Click this link to go to the Video Only website to allow Safari to treat the page as a trusted source.

Back to top

Using Twitter

Written by Super User on . Posted in Uncategorised

Welcome to MSU Great Falls @MSUGF Twitter!


Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the accounts you find most compelling and follow the conversations.

At the heart of Twitter are small bursts of information called Tweets. Each Tweet is 140 characters long, but don’t let the small size fool you—you can discover a lot in a little space. You can see photos, videos and conversations directly in Tweets to get the whole story at a glance, and all in one place.  You can also think of tweeting like sending e-mails although it is much more powerful then that as it can connect you to friends, ideas, or interests quickly.  Twitter is free to use as long as you have a valid email address.

The following links will get you started with Twitter, setting up an account, choosing @MSUGF to follow, and how to send us tweets!

Create an account

How to follow @msugf on twitter

How to send a tweet to @msugf


How to create an account:

  1. Click on Tweet to @MSUGF button.

Tweet to @MSUGF button

  1. Click Sign up.
  2. Enter your Full Name, your Email address, and a password .
  3. select a username – type your own or choose the one suggested by Twitter. The system will tell you if the one you want is available. (Usernames are unique identifiers on Twitter.)
  4. Double-check your name, email address, password, and username. 
  5. Click Create my account. (You may be asked to complete a Captcha to let us know that you're human.)
  6. Next, you just need to begin finding and following accounts that interest you. Following others means you are subscribing to their Tweets.
  7. Be sure to check your email that you provided as well.  You will receive a verfication email from twitter.  Simply click on the link in the email provided to confirm your account.


Twitter login Page

Tips for picking a username:

  • Your username is the name your followers use when sending @replies, mentions, and direct messages.
  • It will also form the URL of your Twitter profile page. We'll provide a few available suggestions when you sign up, but feel free to choose your own.
  • Please note: You can change your username in your account settings at any time, as long as the new username is not in use.
  • Usernames must be fewer than 15 characters in length, and cannot contain 'admin' or 'twitter' in order to avoid brand confusion.

Important information about your email address:

  • An email address can only be tied to one Twitter account at a time in our system.
  • The email address you use on your Twitter account is not publicly visible to others on Twitter. 
  • We use the email you enter to confirm your new Twitter account. Be sure to enter an email address that you actively use. Check your inbox for a confirmation message to make sure you signed up for your account correctly.


Back to top


How to follow @msugf on twitter:

1.  If you are not already logged in, log into your Twitter Account

2.  Click on the Follow @MSUGF button.

Follow @MSUGF Button

Note:  If you are already following @MSUGF the button will be greyed out to you.



Back to top



How to send a tweet to @msugf:

Once you are following @msugf you can send tweets to us very easily.

1.  Click on the Tweet to @MSUGF button.

2.  Log into your account in twitter if you are not logged in already. (You should only have to log in once).

Tweet to @MSUGF Button


3.  A new window will pop up on your screen allowing you to type and send your message to us.  Type your message or question and then click on Tweet and we will receive your tweet.

Compose a tweet to send.

Back to top


Choosing a Password

Written by Super User on . Posted in Uncategorised

Passwords are used to log into computer systems and verify that you are the person that you say you are.  Because so much information about you and the systems that you access are kept online, it is important that you choose a good password that is not easily guessed by other people.

Tips on Safeguarding your Passwords:

1.  Never give your password to anyone else.  Do not share your password with other people whom you do not know or trust.  The best practice is to not give your password to anyone at all.

2.  Make your password something you can remember.  Do not write the password down, but make sure you can remember what it is.

3.  Make your password difficult for others to guess.  Choosing a good password with the tips below will help you with this.

4.  Do not change your password because of spam emails saying you have to.  Administrators do not need you to change your password or ever verify your password. Beware of emails claiming that someone needs your password as this is purely SPAM and you will end up with your account hacked.


How to choose a Good Password:

Do not use words or phrases that have personal significance.  You should also avoid any of the following:

  • Your name
  • Your spouse's name
  • Your parent's name
  • Your pet's name
  • Your child's name
  • Names of close friends or coworkers
  • Names of your favorite fantasy characters
  • Your boss's name
  • Anybody's name
  • The name of the operating system you're using
  • The hostname of your computer
  • Your phone number
  • Your license plate number
  • Any part of your social security number
  • Anybody's birth date
  • Other information that is easily obtained about you
  • Words such as wizard, guru, gandalf, and so on.
  • Any username on the computer in any form (as is, capitalized, etc.)
  • A word in the English dictionary
  • A word in a foreign dictionary
  • A place
  • A proper noun
  • Passwords of all the same letter
  • Simple patterns on the keyboard, like qwerty
  • Any of the above spelled backwards
  • Any of the above followed or prepended by a single digit


Mix letters, numbers and symbols, and use case sensitivity (upper and lower case letters). This mixture is known as "pseudo-random alpha-numeric combination"; using this, it is almost impossible to "crack" somebody's password. (i.e. instead of "password," try "pAsS34%(6*2woRd," etc.)

Find a good way to remember. A good way to do this is to choose the first letters of a sentence that you will remember. e.g. "I have 2 dogs called Rover and Fido" gives: Ih2dcRaF

Use punctuation to your advantage. To incorporate a colon into the previous example, remember the sentence as "I have 2 dogs: Rover and Fido", which would give: Ih2d:RaF


Try to memorize the password, and avoid writing it down. Somebody could very easily find the slip of paper that the password is written on.


The longer the better. Don't make a password that's less than 6 characters. Anything less can be cracked from brute force software.


Take the street you grew up on, and your first pet/something hard to guess from your past, put a number sign in between, substitute some letters for numbers, and, voila! A great password. For example: Bill grew up on Ocean Avenue, and his first pet was Rocky. His password would be: 0c3an#r0cky You can add random capitals to make it more secure.


Another way is using just numbers, but with an algorithm. You could take your birthday, for instance. For a random birthday, let's use 23/4/87. 2+3+4+8+7=24. 2+4=6. And so your password is simple. now, take 6 and.... 2x2x2=8 4x2x2=16. 1+6=7. 7x7=49. 49x49=2401. This way, you have a password,(2401) and a way to crack it if you forget it!

Change your passwords. You should change your password at least every 30 to 60 days. You should also not re-use a password for at least a year.

One other way is to use a word, for example, wikihow, and move your fingers up one row on the keyboard. Wikihow becomes 28i8y92.

One more way is to create a random syntax (eg. 2 numbers, 5 letters, 1 punctuation mark and 2 more numbers) and randomly populate it with the characters you have said - 94IdmTg;66 could be a password created in this way. The downside of this method is that it is often difficult for most people to memorize passwords created in this way, but if you use it often enough it should become easier over time. This method is only really useful if you believe other people may overhear/attempt to find out your password, as computers will not find such a password any harder to crack than a password holding some meaning!



Lunch With IT Lecture Series

Written by Super User on . Posted in Uncategorised

msu great falls

MSU Great Falls - College of Technology
Information Technology Services
Lunch with IT Lecture Series
Spring Semester 2012

IT Services at MSU Great Falls is happy to announce a new FREE lecture series this Spring Semester for Students, Facutly and Staff members.

Each lecture will be held on the following dates in Room B101 from Noon until 12:55. Lectures will be approximately 45 minutes long with room for questions at the end of each lecture.

So please take some time out of your lunch to join us for the following FREE lectures:

January 20th

Windows 7 New Features, Tips, and Tricks

Room B101 12:00-12:55 Windows 7 Tips Come learn some of the newer features of Windows 7, including shortcuts, libraries, troubleshooting, recovery tips, and backup options. Learn the new features of Windows 7 that you can put into use today!
Powerpoint Slide Windows 7 Presentation Slides Click the PDF Icon to download the slide presentation
Video: Click here to view the video Click here to view the video for this pesentation

Febraury 3rd

How to Buy a Computer

Room B101 12:00-12:55 Buying a Computer Are you interested in purchasing a new computer? This lecture will review current hardware and computer configurations; explain the differences between computer components; and allow you to be more prepared when shopping for a computer.
Powerpoint Slide How to buy a computer presentation Click the PDF Icon to download the slide presentation
Video: Click here to view the video Click here to view the video for this pesentation

February 17th

Internet Safety

Room B101 12:00-12:55 Internet Safety This lecture will explain the various ways that you can be taken advantage of on the internet and will suggest ways that you can not only identify different internet threats, but also good tips on how to avoid them. This lecture will discuss things such as phishing attacks, email spam, malicious websites, social network sites, and others.
Powerpoint Slide How to buy a computer presentation Click the PDF Icon to download the slide presentation
Video: Click here to view the video Click here to view the video for this pesentation

March 2nd

Removing Malware from your machine

Room B101 12:00-12:55 Removing Malware If your computer has ever been infected with malware or spyware you know that it can be a long process to clean your machine. This lecture will take you through some best practices on how to clean an infected machine and also how to take steps to both prevent future infections as well as ways to make recovery easier and faster.
Powerpoint Slide How to buy a computer presentation Click hte PDF Icon to download the slide presentation
Video Click here to view the video Click here to view the video for this pesentation

March 16th

Mixing the iPad with Business - Apps you should have

Room B101 12:00-12:55 Business tools for the Ipad Use of the iPad and other mobile devices at work has increased significantly. This lecture will address the use of the iPad in the business environment and will show you both free and paid apps that you should have to get the most from your iPad.
Powerpoint Slide How to buy a computer presentation Click the PDF Icon to download the slide presentation

March 30th

Windows 8 Preview

Room B101 12:00-12:55 Windows 8 Windows 8 will be the next release of Microsoft's Desktop Operating System. Come and see some of the new features of Windows 8 in this sneak preview.
Powerpoint Slide Windows 7 Presentation Slides Click the PDF Icon to download the slide presentation

April 13th

Understanding Computer Security

Room B101 12:00-12:55 Computer Security This lecture will explain why computer security is so important and give you some good tools and tips on how to be more secure. This lecture will cover topics such as choosing a good password, encrypting your USB flash drives, firewalls, and keeping your computer up to date with software patches.
Powerpoint Slide Windows 7 Presentation Slides Click the PDF Icon to download the slide presentation

April 27th

Virtualization, Cloud Computing, and other fancy things

Room B101 12:00-12:55 Cloud computing This lecture will explain what virutalization and cloud computing is and how it works. This lecture will explain the benefits of both technologies as well as touch on some other new technologies that are emerging in the world of technology.



Written by Super User on . Posted in Uncategorised

MSU Great Falls IT Services is raffling off 108 computers - FREE!

The computer systems that will be raffled:

Click Here to Enter

Deadline for Entry is Midnight on October 27th!

Raffle winners will be announced on October 28th!

40Dell Optiplex GX 520's

Pentium IV Processor

4 GB Ram


17" LCD Monitor



49Dell Optiplex GX 270's

Pentium IV Processor

2-4 GB Ram


37 17" Monitors and 12 15" LCD Monitors



19Dell Optiplex GX 170L's

Pentium IV Processor

2 GB Ram


15" LCD Monitor

Hard Disk Size may vary between units, all units come with Windows XP Operating System Only.


Rules and Restrictions:

  1. Entry to the raffle is free but limited only to students currently enrolled at MSU Great Falls for the Fall 2011 term.
  2. Only one entry per person is allowed, duplicate entries will be removed from the raffle before the drawing.
  3. All systems are out of warranty and are provided "As is".
  4. IT services and MSU Great Falls will take no action to repair or service systems after the contest.
  5. Students will be notified via their email address if they received a winning ticket.
  6. All entries to the contest must be done via the helpdesk ticketing system which requires a student computer login account (instructions below).
  7. A legal photo ID or student ID card will be required to claim your prize if you receive a winning ticket.
  8. Winning tickets will be selected by random number draw and will be conducted by IT services.
  9. All prizes must be claimed in person by the winning person, you may not have someone pick up the item for you *.
  10. Due to Montana laws and regulations regarding raffles, all winning participants must physically live within the state of Montana to be valid winners.

*Winning ticket holders that are unable to pick up their prizes and that live within the state of Montana may have the item shipped to them but the winner must pay shipping and handling costs.

How to Enter:

·         Open an internet browser and go to

·         Click on the Get Help Link on the right hand side of the screen

·         Log in with your computer username and password

(If you need assistance with your login credentials, contact the helpdesk)

Once you are logged in:

·         Select "Computer Giveaway Raffle Entry" in the Request Type drop down box

·         Enter your last name as a subject

·         Click on Save

·         Your entry will be recorded and an email verification of your ticket will be sent to your email account.


If you require assistance, please contact the helpdesk at (406) 771-4433

Winning entries will be posted in the afternoon of October 28th on the website.


MSU Great Falls is a non-profit organization and is conducting this charitable raffle in accordance with MCA 23.16.2602