Software and Application Support Questions

What web browser(s) should I have installed?
Tip: It is always a good idea to have muliple supported web browsers installed on your computer. That way if you have a problem with one you a...
Tue, Jul 30, 2019 at 12:05 PM
What do I need to get started with MyMath Lab?
Some online math courses use MyMath Lab or Course Compass for instruction, practice, and quizzes. If you are taking an online math class you should log in...
Tue, Jul 30, 2019 at 12:06 PM
What is Adobe Reader and how do I get it?
Many instructors create documentation for their courses in PDF format. Adobe Reader is the free software for viewing PDF files. Download Adobe Reader dire...
Tue, Jul 30, 2019 at 12:06 PM
My instructor wants assignments saved in Rich Text Format (RTF). How do I do that?
When you save a document in a word processing program such as Microsoft Word you have the ability to change the format from the standard .DOC or ....
Tue, Jul 30, 2019 at 12:07 PM
How do I convert a .MOV video created on an Apple Mac computer to a .WMV video?
Mac users are not able to save videos in .WMV format by default however there are applications which allow you to convert your video quickly and easily.  ...
Tue, Jul 30, 2019 at 12:08 PM
I'm taking a course that uses SAM by Cengage. Where can I find tutorials?
GFCMSU uses an online program called SAM (skills assessment manager) by Cengage for many of our computer applications courses, such as Intro to Computers, M...
Tue, Jul 30, 2019 at 12:09 PM
How do I allow popups in my web browser?
Some web based applications require students to allow popup windows in order for the website to work correctly. One example of a site that requires popups a...
Tue, Jul 30, 2019 at 12:13 PM
How do I allow cookies in my web browser?
Cookies are important to many websites that require users to login. Some of the educational websites that are used at GFCMSU require cookies to ...
Tue, Jul 30, 2019 at 12:14 PM
How do I save a .pages document in Microsoft Word format?
The Assignments tool in D2L Brightspace will accept .pages documents, however, most instructors will not be able to view the document for grading. This arti...
Tue, Jul 30, 2019 at 12:15 PM
How to disable Protected View in Microsoft Word
Protected View in Microsoft Word protects your computer from viruses and malicious scripts that could be embedded in Word documents. Always be c...
Tue, Jul 30, 2019 at 12:15 PM