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Students - Frequently Asked Questions
Prospective Student Questions
What programs are available online?
What courses are available online?
What are general education core classes and what core classes are available?
Are there advisors available?
I'm buying a new computer, what should I look for?
See all 14 articles
Current Student Questions
Is tutoring available?
How are online courses delivered?
Are the library services available to me?
How are tests given on the internet?
How do I contact my instructor?
See all 20 articles
D2L Brightspace Specific Questions
What is D2L Brightspace?
Is there an orientation provided for D2L Brightspace?
How do I know if my computer is compatible with D2L Brightspace?
Where do I go to sign into D2L Brightspace?
Where do I find my username and password?
See all 37 articles
Respondus Lockdown Browser Questions
What is Respondus LockDown Browser?
How do I install Respondus LockDown Browser?
What should I do if LockDown Browser will not install?
What should I do if LockDown Browser displays an update prompt?
What should I do if LockDown Browser won't open or the screen freezes?
See all 10 articles
Instructors cannot see a quiz in the LockDown Browser dashboard
I can't view my feedback in Turnitin. Why?
Faculty - Rubric copied from another course is locked and can't be edited or removed
Some Links to Videos Don't Open When Clicked in Brightspace.
Software and Application Support Questions
What web browser(s) should I have installed?
What do I need to get started with Pearson MyLab and Mastering?
What is Adobe Reader and how do I get it?
I'm taking a course that uses SAM by Cengage. Where can I find tutorials?
How do I allow popups in my web browser?
See all 17 articles
GFCMSU Mobile App
Installing the GFCMSU Mobile App
Signing In & Getting Started
See all 7 articles
Brightspace Pulse Mobile App
What is Brightspace Pulse?
Brightspace Pulse Platform Requirements
Log in and out of Brightspace Pulse
Navigate in Brightspace Pulse
View upcoming work in Brightspace Pulse
See all 11 articles
Microsoft Office Questions
Faculty - How2 Tutorials and Troubleshooting
Faculty - Frequently Asked Questions
Faculty - How do I issue an Incomplete status to a student?
Faculty - How do I add the McGraw-Hill integration to a course in Brightspace by D2L?
Faculty - Can I refer a student to the Technology Assistance Center (TAC) for support?
Faculty - Can you help me use technology in a face-to-face class?
(Pending determination on Sandbox room - may delete) Faculty - What is the Sandbox (Room A124)?
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Faculty - D2L Brightspace Course Navigation Basics
Faculty - How2 Create, Rename, and Apply a Custom Course Homepage
Faculty - Course Content Walk-Through
Faculty - How2 Manage Account Settings
Faculty - How2 Manage Notification Settings
Faculty - How2 Copy Content From Previous Semesters
See all 15 articles
Faculty - GFCMSU Course Requirements
Faculty - How2 Create an Accessible Syllabus using the Syllabus Template
Faculty - Required Course Elements
Faculty - Self-Assessment of Online Courses
Faculty - D2L Brightspace Widgets
Faculty - How2 Assign a Widget to the Homepage
Faculty - How2 Create your Instructor Widget
Faculty - How2 Use The New Instructor Widget
Faculty - How2 Set Your Course To Use The Default Course Homepage
Faculty - D2L Content Tools
Faculty - How2 Create a Course Overview
Faculty - How2 Add a Module/Sub-module to your Course
Faculty - How2 Upload a Topic
Faculty - How2 Create a Course Page/File and Insert Stuff
Faculty - How2 Add an Existing Activity to the Content Section (Quicklinks)
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Faculty - D2L Course Design Methods
Faculty - How2 Offset/Edit Dates using the Manage Dates Tool
Faculty - How2 Use the Course Builder
Faculty - How 2 Use the Course Design Accelerator
Faculty - How2 Use the Instructional Design Wizard
Faculty - D2L Communication Tools
Faculty - How2 Create an Announcement in your D2L Course
Faculty - How2 Use the Discussion Tool
Faculty - How2 Use the Classlist Tool in D2L
Faculty - How2 Delete and Restore Announcements
Faculty - How2 Create a Checklist in D2L
See all 6 articles
Faculty - Evaluating the Student in D2L
Faculty - How2 Release Final Grades in D2L's Gradebook
Faculty - How2 Use the Grades Tool in D2L
Faculty - How2 Create a Quiz/Test with Imported Questions
Faculty - How2 Preview a Quiz/Test as a Learner
Faculty - How2 Create an Analytic Rubric
See all 36 articles
Faculty - Additional Evaluation Methods in D2L
Faculty - How2 Enable TurnItIn For Assignment Folders
Faculty - How2 Use the Course Competencies Tool
Faculty - How2 Create a Survey using the Surveys Tool
Faculty - How2 Copy a Quiz within a Single Course
Faculty - How2 Export Grades to a CSV or TXT File
See all 8 articles
Faculty - Advanced D2L Features
Faculty - How2 Use the Groups Tool in D2L
Faculty - How2 Attach a Release Condition
Faculty - How2 Use the Awards Feature in D2L
Faculty - How2 Delete a Group or Category
Faculty - How2 Use Private Discussions using the Groups and Discussions Tools for Journaling
See all 23 articles
Faculty - Troubleshooting Specific Problems
Faculty - How do I reset or delete a student's quiz attempt?
Faculty - How do I make quizzes available for study purposes?
Faculty - How do I fix grades not automatically transferring to the gradebook?
Faculty - Brightspace by D2L Help Database
Faculty - How do I make my course show up in Pulse?
See all 6 articles
Faculty - The Americans with Disabilities Act (ADA), Usability, and Accessibility
Faculty - Camtasia: How2 Add Captions to Videos
Faculty - How to Use Autocaption in YouTube
Faculty - How to Ensure ADA Compliance When Creating Content in D2L
Faculty - How2 Exempt Individual Learners from the TurnItIn Integration
Faculty - How2 Use the Accessibility Checker within D2L
See all 11 articles
Faculty - Third Party Resources for Instructors
Faculty - How2 Use Screencast-O-Matic (the Basics)
Faculty - How2 Upload Videos to YouTube
Faculty - YouSeeU Video Assignments
Faculty - How2 Use Video-Based Assignments: Tutorials, Tips, and Considerations
Faculty - How2 Embed Kanopy Content in Brightspace Content Topics
Faculty - Forms and Work Requests
Faculty - Add an Instructor to a Course in D2L Request
Faculty - Combine Courses Request
Faculty - Respondus 4.0 (Assessment Builder tool)
Faculty - How2 Use Respondus to Create Quizzes in D2L
Faculty - How To Print A Test From D2L Using Respondus
Faculty - Respondus LockDown Browser & Respondus Monitor
Faculty - What is Respondus Lockdown Browser?
Faculty - How2 Use Respondus Lockdown Browser and Respondus Monitor
Faculty - Does Respondus Lockdown Browser function on Chromebooks?
Faculty - How2 Allow Students To Use LockDown Browser On An iPad
Faculty - Respondus StudyMate
Faculty - Publisher Specific Solutions
Faculty - How to delete the pairing of Brightspace and Pearson courses
Faculty - Course Evaluations
Faculty - How Do I Access My Course Evaluation Reports?
Faculty - As A Division Director, How Do I Access Course Evaluation Reports?
Faculty - Response Rates Best Practices
Faculty - Nursing Clinical Evaluations
Faculty - How2 Create An Excel File With User Restricted Fields
Faculty - How2 Share The Clinical Evaluation Document In Office 365
How2 Edit The Clinical Evaluation Document
Faculty - Panopto
Faculty - How2 Login to Panopto
Faculty - How2 Use the Panopto Video Library
Faculty - How2 Create Content with Panopto for Windows
Faculty - How2 Create Content with Panopto for Mac
Faculty - How2 Create Content Using Panopto Capture
See all 18 articles
Faculty - Webex
Faculty - How2 Setup Your Webex Personal Room ID
Faculty - How2 Create a Webex Meeting Using Your Personal Room
Faculty - How2 Provide Students Instructions For Joining Your Personal Room
Faculty - Setup Webex Education Connector
Faculty - Webex Education Connector Schedule Live Lectures
See all 7 articles
Faculty - Camtasia
Faculty - How2 Use Camtasia (the Basics)
Faculty - How2 Caption Using Camtasia
Faculty - Getting Started with Camtasia (Lightboard Videos)
Faculty - Troubleshooting Camtasia > YouTube Captioning Issues
I.T. Services Admin Procedures
NetId - Password
How to Find And Claim your NetID
IT Fac/Staff Guides
VPN and Remote Desktop
How to Connect to the VPN
Converge Huddle Classrooms
Create A Powerform In DocuSign
How do I change which notifications I receive?
Staff - Software Documentation
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